Refund Policy Order cancellations or alterations after payment has been processed and order has shipped, cannot be accepted. In the hypothetical case that you need to cancel Order, and assuming that the Order was not shipped, we will cancel the Order and Refund your Card. However, your order we'll not be totally refunded as 50usd will be deducted as Cancellation Fee, which is exactly what credit cards applies to us for every Refund. Your order is guaranteed to be delivered directly to your doorstep. In the unlikely event that you do not receive your order within 21 days from shipping date then let us know and you will get a full refund or replacement shipment sent within 1-2 working days.